Shipping Policy

🚚 Shipping & Delivery

When you place an order with us, we know you’re excited to receive your items — and we’re just as excited to get them to you! Here’s everything you need to know about our shipping process.

💸 Is Shipping Free?

Yes — we offer FREE shipping across India on all orders above ₹499.
For orders below ₹499, a small shipping fee may apply.

🕐 When Will I Receive My Order?

All over India: Delivery typically takes 3–7 business days after dispatch.

While most orders are delivered within this estimated timeframe, in some cases delivery may take longer and can occasionally take up to 15 business days due to circumstances beyond our control.

These circumstances may include weather or climate conditions, local restrictions, courier delays, technical issues, transportation problems, natural events, or other unforeseen logistical issues.

The mentioned delivery timelines are therefore estimated timelines and not guaranteed delivery dates.

🚨 What If My Order Is Delayed?

If your order takes longer than the usual estimated delivery period, we will continue to coordinate with the courier and make every effort to get your parcel delivered as soon as possible.

In rare circumstances, if the parcel is still not delivered after 21 days from the date of dispatch, we will arrange a priority/express replacement shipment, subject to verification of the original shipment status and eligibility.

⚡ Express Delivery

Express delivery generally takes 3–4 business days after dispatch.

However, express shipments can also be affected by weather, local conditions, courier restrictions, technical issues, transportation disruptions, or other unforeseen circumstances. Therefore, the express timeline is also an estimated timeframe and cannot be guaranteed in every situation.

📦 Can I Track My Order?

Yes! Within 1–2 business days of placing your order, you'll receive an AWB (tracking) number.

You can use this number to track your order on our Tracking Page.

If you need help tracking your package, feel free to reach out to us via:

📞 Call: +91 96944 81008
💬 WhatsApp: +91 96944 81008

📝 After You Submit Your Order – What Happens?

Manual Review
Our team carefully checks your order details (name, address, contact information, etc.) to ensure accuracy. This takes up to 2 hours, during which order cancellation is still possible.

Processing & Dispatch
Once your order has been reviewed and processing has started, cancellations are no longer accepted.

📦 Why Is My Order Shipped in Multiple Packages?

If your order contains multiple items, they might come from different warehouses or be shipped at different times based on availability. This helps us process and deliver your items as efficiently as possible.

🚨 What If My Order Is Lost or Returned?

All our shipments are sent with insured delivery.

If your parcel is confirmed lost in transit or returned undelivered, we will coordinate with the courier and, where eligible, arrange a replacement shipment with priority shipping.

Please refer to our Return & Refund Policy for complete details.

If you face any issue with your shipment:

✉️ Email us: gaviksha365@gmail.com
💬 WhatsApp us: +91 96944 81008

We’ll do our best to resolve the issue as quickly as possible.