FAQ
📦 Frequently Asked Questions (FAQ)
To give you the best shopping experience, we’ve answered some common queries below. If you have any other questions, we’d love to hear from you — your feedback means the world to us!
🗺️ Where do you ship from?
We ship all our products directly from our manufacturing facility or warehouse located in Rajasthan, India.
💵 Is COD (Cash on Delivery) available?
Yes, Cash on Delivery is available on most orders.
⏱️ How long will my order take to arrive?
Orders typically arrive within 3–8 business days, depending on your location and product demand.
🚚 Is shipping really free?
Yes! We offer FREE shipping across India.
🔁 What if I face an issue with the product? Do you offer returns or refunds?
Absolutely. We offer a 7-day return and refund policy. Please refer to our Return & Refund Policy for full details.
📦 When will I get my tracking number?
Tracking details are usually shared within 1–2 business days after your order is placed.
📍 Where is your company located?
We are proudly based in Rajasthan, India.
📩 Will I receive a confirmation after placing my order?
Yes, you'll get an order confirmation email/message right after checkout.
(If you don’t receive it within 12 hours, please reach out to us.)
🛠️ Who do I contact if I have an issue with my order?
Please email us at [your email here] or WhatsApp/Call us at [your number here] — we’re here to help!
💳 What payment methods do you accept?
We accept all major Credit/Debit Cards, UPI, Net Banking, and also offer Cash on Delivery.
🔒 Is checkout on your site safe and secure?
Yes, your safety is our priority. Our site uses secure payment gateways and encryption technology to protect your data.
❌ How can I cancel my order?
To cancel an order, contact us within 12 hours of placing it.
Email us your order number at [your email here] or call us at [your number here].
